HG Outbound
AI voice agents that call real prospect lists for the agencies. They qualify, answer questions from a knowledge base, book onto a calendar, and sync every call to the CRM. The current build adds two-pass AI transcript review on every call, per-call compliance controls, and a human approving every consequential action.
Calls as reviewed operations, not a bot let loose
Prospect list and day plan
AI voice agent calls and qualifies
Two-pass transcript review and compliance checks
Human-approved follow-up, reports, bookings
Outbound calling runs as monitored infrastructure: dials, review, fulfillment, and follow-up in one loop.
Phone rooms are expensive and inconsistent; unreviewed AI callers are worse. The hard part is the review and approval layer, not the dialing.
What it does
A day plan picks who to call. AI voice agents make the calls: qualify the prospect, answer questions from a knowledge base about the business, offer a custom market report, and book interested owners straight onto a calendar. Every call syncs back to the CRM with a transcript.
What the rebuild changed
The dialing was never the hard part. The rebuild focused on the layer around it. A two-pass AI classifier reads every transcript and recommends the next action. Compliance rules run per call. Suppression retires dead and refusing numbers automatically. A person approves anything consequential before it happens. The system fills the calendar; a human still closes.